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Avoiding Telephone Fraud

General Tips:
  • Read the fine print.
  • Immediately check and save your bills.
  • It is your right to question charges.
  • Do not give personal information over the phone unless you called your telephone company directly for assistance.
 
Be careful of dialing any number that has an unfamiliar area code.
For example, the “809” area code is located in the Caribbean and has high international rates. When in doubt, check your phone book, the Internet, or ask the “0” operator or “411” operator.
 
Be careful of call forwarding scams.
If you get a message stating that you have won a prize, do not follow the caller’s directions (ex: dial the “*” or “#” key followed by a two digit number with an 800 number to claim your prize). This may allow strangers to make longdistance calls and bill them to you.
 
Prevent collect call fraud.
Never accept collect calls unless you know who is calling.  Collect calls may be coming from a foreign country and result in high international rates.
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Tip of the Day:
Hi, I'm the Keypad Kid, mascot for California's Consumer Education Initiative Before you buy wireless service, evaluate all the options, especially the company’s coverage area, to select a company and service that meets your needs.

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