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	6. Learn About the Types of Costs on Wireless Phone Bills
	Wireless phone service is generally billed differently than your traditional home phone service. Wireless calling plans generally include a “bucket” of minutes that you can use each month. Depending on your plan, the “bucket” of minutes included may (or may not) include roaming (charges for calls when outside your coverage area) or long distance charges. Read your contract and rate plan brochure to understand the charges associated with the plan you are considering. You can ask to see a sample bill so you can see an estimate of what you will be paying in taxes and other fees each month in addition to your plan charges. Here are examples of what you should consider before you purchase service: Activation Fees: Will you be charged a fee to begin service? Additional Fees: How much can you expect to pay per month in taxes and regulatory cost recovery fees? Airtime: Will you be charged for both incoming and outgoing calls? Customer Service: Will you be charged for calling customer service from your wireless phone? Directory Assistance (“411”): Will you be charged for Directory Assistance services? Dropped Calls: Can you receive a credit for “dropped calls,” defined as calls which are interrupted due to poor coverage areas Internet Service: If you choose to use Internet service, how much will you be charged for sending emails or web browsing? [ more ]

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Tip of the Day:

Before you buy wireless service, evaluate all the options, especially the company’s coverage area, to select a company and service that meets your needs.

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Hot Issue:

New California law banning use of hand-held cell phones while driving takes effect July 1, 2008

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