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  • Long Distance: How are  long distance calls  charged on your wireless  plan? 
  • Minute Increments: Does  the carrier bill in whole  minute or partial minute  increments? When does  billing begin and end?
  • Roaming Fees: Will  there be an additional  charge for making and  receiving calls while outside of your coverage  area?
  • Termination Fees: Are  there charges you must  pay to end wireless service  before your plan  expires and if you have  more than one phone  sharing your plan, will the  charge apply to every  phone?
  • Text Messaging: What  is the per-message charge for text messages? Can  you send messages to people who use other wireless services?
  • Toll-Free Numbers: Will  you be billed airtime for  toll-free calls?
  • Unanswered Calls: Will  you be charged for unanswered  calls?
    Be aware that if you exceed the number of minutes included in your plan’s monthly base rate, you can expect additional charges. If you purchase a plan in which you share minutes with another customer, be sure you understand how the minutes will be allocated. Carefully review your first bill to make sure you received the correct calling plan and features.
 
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Tip of the Day:
Hi, I'm the Keypad Kid, mascot for California's Consumer Education Initiative Before you buy wireless service, evaluate all the options, especially the company’s coverage area, to select a company and service that meets your needs.

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Hot Issue:
Hi, I'm the Keypad Kid, mascot for California's Consumer Education Initiative New California law banning use of hand-held cell phones while driving takes effect July 1, 2008

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