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	Questions About Disputed Bills & How to Contact the CPUC With a Complaint About Your Telecommunications Service
	How do I register a complaint about wireline or wireless service? If I dispute a charge on any bill, do I have to pay it anyway? Should I send the disputed amount to the CPUC or the FCC? Can my phone company charge me a late fee? If I cannot pay my bill, when can my phone company disconnect my service? Can I have my phone service reconnected? Can I arrange to pay my bill using an alternate payment plan? When can my phone company charge me a deposit?

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Tip of the Day:

If your home wireline phone has no dial-tone or there’s static on the line, try unplugging all phones, wait five minutes and then reconnect one to see if the problem clears.

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Hot Issue:

New California law banning use of hand-held cell phones while driving takes effect July 1, 2008

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Questions About Disputed Bills & How to Contact the CPUC With a Complaint About Your Telecommunications Service